Solving Issues with m365 Copilot Agents

Issue # 1 – Unable to create

It says “Unable to create” and “We were unable to create this agent due to an error. Try again.”

More info:
The problem appears to be when copilot tries to save agent (POST to https://powervamg.us-il105.gateway.prod.island.powerapps.com/chatbotmanagement/tenants/…/environments/Default-…/minimalBots/api/…/publish – it returns 500 Internal Server Error).

Cause:
In my case the cause was my license was assigned a few hours before, so it seems like it takes some time for Microsoft to populate updates.
In the other case I troubleshooted it turned out user did not have a license assigned (license was removed), but “Create an agent” button was available.

Solution:
Ensure you have a license for Microsoft 365 copilot assigned and (ideally) wait 24 hours.

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