Restricted SharePoint Search is a new (2024) Microsoft 365 feature that should help Copilot and general search results be more relevant, especially in large Microsoft 365 environments.
The problem background
When you have a really big number of sites – it is very difficult to keep them all in a well-managed state, e.g. to have reasonable (minimal) permissions provided to each site. So the typical situation (unfortunately) is: we have a lot of overshared sites. There are also a lot of ownerless sites where permissions are not managed. We know that search is security-trimmed, i.e. a user can get search results from content he/she already has access to. But with overshared sites – users get results they should not be able to see. With regular search experience – a user can see with his own eyes the source of the content he/she gets results from – so user can understand that results are coming from sites user should not have access to (overshared sites). But when it comes to AI-based search (Copilot) – user is getting answers, but he/she do not always know the source of that data.
So the problem is – we want to ensure Copilot is trained on a proper set of data and results are curated to users needs and access permissions. So for Copilot we really need to exclude from search scope such sites we are not sure content is valid, accurate and properly secured. We do not want users to get garbage or exposed sensitive information as an authoritative answer from Copilot.
The solution
This is where Restricted SharePoint Search feature should help, as with this feature your can restrict organization-wide search (and Copilot) to a curated list of SharePoint sites – “allowed sites” – public sites that passed attestation and where permissions are checked and data governance policies are applied, and content user work with on daily basis – his/her own documents and content shared with user directly (check details on Microsoft’s How does Restricted SharePoint Search work) – e.g. content user is supposed to have access to normally.
Excluded from search scope would be sites shared with user indirectly, e.g. something that was shared with everyone.
The root cause
Interesting, that with this feature Microsoft is not solving the real issue, but hiding (concealing) the real issue and just making Microsoft 365 to look more secure.
The real problem (root cause) is over-sharing data. But Microsoft already sold us SharePoint (and then Microsoft 365). And now Microsoft is trying to sell us Copilot, so they “solved” the over-sharing issue with “let us limit search” solution instead of “let’s fix oversharing”.
Note 1: Restricted SharePoint Search feature is free – i.e. it is included in standard Microsoft 365 license. Do not be confused with site access restriction policy – feature that require SharePoint Premium license and allows to restrict access to some SharePoint sites with specific groups only.
Note 2: I know that Microsoft is trying to address over-sharing issue as part of their SharePoint Premium (SharePoint Advanced Management) package, e.g. with AI Insights and Data access governance insights – reports that can help prevent oversharing by detecting sites that contain potentially overshared or sensitive content. With Manage content lifecycle we’d decrease amount of “garbage” or outdated content.
But SharePoint Advanced Management is licensed separately, when Restricted SharePoint Search is free.
Note 3: I know that users are an even more real problem because they tend to simplify and share information irresponsibly.