It is known that a single Microsoft Exchange account is not sending more than 10k emails per day.
It is also know that once activated – Microsoft 365 groups ownerless policy will be sending notifications for all groups in scope to specified number of group members within 24 hours.
The question is: what if there are more than 10,000 notifications to send (e.g. 4,000 ownerless groups and the policy is configured to send notification to 3 members per group – that gives us 12,000 notifications to send)? Would the policy send 10k notifications and the rest 2k notifications the next day?
I’m conducting an experiment. I created 10k groups in my lab tenant with one owner and 3 random members. Then I configured a policy that is sending notification to a 3 most active members (in this case – random members). And then I made all these groups ownerless by deleting the single owner Id from Azure AD (Microsoft Entra).
Here is what I got from users perspective:
user
user groups number
got messages day 1
got messages day 2
got messages total
1 Roger
5012
1374
2 Dick
5039
1349
3 Bob
5108
3412
4 Bapu
4908
1376
5 Stas
4996
1437
6 David
4959
1377
total
10325
Here is what audit log says:
Events “OwnerlessGroupNotified” day 1: 4949 Events “OwnerlessGroupNotified” day 2: 95 Events “OwnerlessGroupNotified” total: 5044 Each event details says 3 members were notified.
It seems like groups are selected by policy in random order.
Massive E-mails sending was started 43 minutes after midnight UTC
“OwnerlessGroupNotified” were logged at the rate of 1925 events during 1-st hour, 2029 events during 2-nd hour, 785 events during 3-rd hour, 176 events during 4-th hour, 26 events during 5-24 th hour, 95 events during next 25-48 hours so max rate was one event every 3 seconds in the beginning (or 1 e-mail per second) …
You are trying to register an application at SharePoint site with appregnew.aspx page and you are getting an error or notification message “Your SharePoint tenant admin doesn’t allow site collection admins to create an Azure Access Control (ACS) principal“.
Or you are trying to provide ACS-based permissions for an application to SharePoint site with appinv.aspx page and you are getting “Your SharePoint tenant admin doesn’t allow site collection admins to update app permissions. Please contact your SharePoint administrator.”
You can still view and even delete your apps permissions from /_layouts/15/appprincipals.aspx page:
Reason
This is due to a recent update to Microsoft 365 (tenant governance security measures enhancement MC660075) implemented by Microsoft in Aug/Sep 2023. According to the update, only tenant administrators can create or update ACS service principal by default.
The root cause for this is that the Microsoft is pushing developers out of that legacy ACS-based SharePoint Apps-only service principals towards Azure-registered applications with Sites.Selected API permissions as they are more secure etc. In Nov 2023 Microsoft announcement retirement of ACS principals.
Key differences between ASC and Sites.Selected are:
ACS-based SharePoint app/permissions
Apps registered in Azure with Sites.Selected API permissions
Support authentication with client secret only, Secrets are valid for 1 year exactly.
Support authentication with client secret and/or certificate, custom expiration time.
Support granular access to SharePoint site, e.g. to site collection or web (subsite) or a specific list or library.
Support only access to entire site collection (but Microsoft says granular access is coming) Granular permissions are available – ‘Lists.SelectedOperations.Selected’, ‘ListItems.SelectedOperations.Selected’ and ‘Files.SelectedOperations.Selected’ permissions allows to provide application access to list, library or list item or particular documents
Support only classic SharePoint REST API and CSOM
Support both – classic SharePoint REST API and CSOM and Microsoft Graph API
App id (client id) is created via appregnew.aspx at a specific SharePoint site by site collection administrator (disabled in Sep 2023).
App id (client id) is created in Azure portal (Entra Id), API Sites.Selected permissions are configured via Azure portal (Entra Id) and require tenant admin consent.
Permissions for the app to a site are provided at the site by site collection administrator via appinv.aspx page (disabled in Sep 2023).
Permissions for the App to to a specific SharePoint site are provided via Graph API by SharePoint admin with PowerShell script.
Solution #1 – switch to Sites.Selected
Register an application in Azure (via Entra Id – Azure portal GUI, PowerShell script or your company’s specific helpdesk/servicedesk request)
Update the app so both – MS Graph API Sites.Selected and SharePoint Sites.Selected permissions are configured, then
API permissions must be consented – so you’d seek/request your tenant admin consent
Obtain and upload client certificate (recommended) or generate client secret (at this moment you should be able to authenticate to tenant)
Request access for the app to a specific SharePoint site – your SharePoint service admin should be able to do that (at this moment you should be able to authorize to your SharePoint site).
Validate your app has access to the target SharePoint site with PowerShell (check validation scripts below under References).
Use recommended by Microsoft technique, code samples are available for the most popular languages/platforms – Python, C#, Java etc. (check below under References).
Secure your certificate and/or secret. It is not a good idea to use hard-coded secrets, so consider using special services/storages for secrets (aka Vaults)
If you are hosting your application in Azure – consider using managed identity.
There are 3-rd party (and Microsoft) apps developed using classic approach (examples – Azure data Factory, Alteryx). So in some cases Sites.Selected permissions are not enough to get access to SharePoint.
Solution #2 – admin to register/update an ACS app
This option is acceptable if you have existing application that require ACS-based access. This option is not recommended for new development, as ACS is deprecated and scheduled for retirement.
Microsoft (MC660075 in Message Center): “site collection admin will be unable to register app or update app permissions through above pages unless authorized explicitly by the SharePoint tenant admin” and “With this update site owners will not be able to register/update apps unless the tenant admin explicitly allows it.”
That is incorrect. Site collection admin cannot register app (appregnew) or provide permissions to the app (appinv) anymore. Tenant admin does not authorize site collection admins. Instead tenant (or SharePoint) admin can register an app or provide permissions to the app at a specific site (not changing the entire default behavior back…). But there was no such option (!) in the middle of October 2023, when this feature was enabled at all tenants. Even having a SharePoint admin or tenant admin permissions – if you tried to register an app with AppRegNew.aspx – you got the same error message “Your SharePoint tenant admin doesn’t allow site collection admins to…”.
Later (Checked today – Nov 6, 2023) it seems like Microsoft has implemented it! E.g. now SharePoint or tenant admin is able to register an app with AppRegNew.aspx or update it with AppInv.aspx at any specific site collection. SharePoint or tenant admin must also be among this site collection admins.
It is ok (and I’d say the preferred way) to provide ACS permissions to the app registered in Azure, so do not register apps in SharePoint anymore (do not use AppRegNew.aspx).
Bottom line: if ACS-based permissions are required for app here you go:
register application in Azure (Entra id)
activate your SharePoint service/tenant admin role
ensure you are also target site collection administrator
navigate to the site appinv.aspx page – e.g. “https://yourtenant.sharepoint.com/sites/yoursite/_layouts/15/appinv.aspx” and us Azure registered app (client) Id. E.g. for lookup provide
Azure registered app (client) Id for – click lookup
localhost as app domain
https://localhost as redirect url
Permission Request XML – depending on permissions you need, e.g. for full app access to entire site collection:
It is possible to switch back this new default behavior that prevents site collection admin to register/update apps at SharePoint. This is done with PowerShell command
To run this command – you’d need to be a SharePoint service or tenant admin.
But this will be a step back on your journey in improving m365 tenant safety, as after that you’ll have a self-registered service principals out of control again. So devs will be using it not being aware of ACS retirement and when Microsoft switch off ACS – it will be a disaster, as all app will stop working. That is why Microsoft implemented this feature to soft-disable ACS and allowed us 2 years to redesign or apps and migrate from ACS to Entra Id apps with Sites.Selected. So this solution is not recommended.
In case you really need an exception to provide an ACS-based service principal – there is Solution number 2.
Full text of Microsoft’s MC660075 message
(Updated) SharePoint admin control for App registration / update
Tag MAJOR UPDATE ADMIN IMPACT FEATURE UPDATE
Message Summary Updated August 30, 2023: We have updated the content below for clarity. Thank you for your patience.
This is an enhancement to the security measures for administrative governance that modifies the default procedures for SharePoint app registration via AppRegNew.aspx page and permission updates via AppInv.aspx page. Following the implementation of this change, site collection admin will be unable to register app or update app permissions through above pages unless authorized explicitly by the SharePoint tenant admin.
Upon attempting to register an application on AppRegnew.aspx page, a notification will be displayed stating “Your SharePoint tenant admin doesn’t allow site collection admins to create an Azure Access Control (ACS) principal. Please contact your SharePoint tenant administrator.”
Similarly, upon attempting to update app permissions on AppInv.aspx page, a notification will be displayed stating “Your SharePoint tenant admin doesn’t allow site collection admins to update app permissions. Please contact your SharePoint tenant administrator.”
Kindly note that app registration and permission update via Microsoft Azure portal are not impacted by this change.
When this will happen:
The rollout process is scheduled to commence in late August and is expected to conclude in mid-September.
How this will affect your organization:
With this update site owners will not be able to register/update apps unless the tenant admin explicitly allows it.
To modify the default behavior, the tenant administrator must execute the following shell command to explicitly establish the flag as TRUE, thereby superseding the default value of FALSE. The service principal can only be created or updated by the tenant administrator by default. However, when the flag is set to TRUE, both the SharePoint tenant admin and site collection admin will be able to create or update the service principal through SharePoint.
The shell command is: Set-SPOTenant -SiteOwnerManageLegacyServicePrincipalEnabled $true
Note: The property ‘SiteOwnerManageLegacyServicePrincipalEnabled’ becomes visible in tenant settings after SharePoint Online Management shell is updated to 16.0.23710.12000 or a later version. But before this rollout, the value will always be TRUE even explicitly set to FALSE. It will only automatically be switched to FALSE as the default value after the rollout is launched.
What you need to do to prepare:
No proactive measures are required to prepare for this change. Nevertheless, it is advisable to inform your users of this modification and update any relevant documentation as necessary.
There are well-known SharePoint app-only service principals and ACS-based permissions. It is kind of an old-school way – introduced as part of Add-Ins for SharePoint 2013 – to get unattended access to a SharePoint site (application access, i.e. access without user presence). Such apps are called daemon apps, service apps, background jobs etc…
Microsoft announced the retirement of ACS in 2026 and takes measures to stop using ACS in new and existing tenants. For you to smoothly switch to new, recommended Entra Id based service principals and permissions – it is important to know some details about classic app-only service principals and ACS-based permissions.
As you know, any access is a two-step procedure:
Authentication, when systems ensure you are indeed the one you claim you are
Authorization, when system grants you access to the resource, as it knows that this id is allowed to access specific resource with these permissions
So, when it comes to deprecated SharePoint app-only service principals and ACS-based permissions, AppRegNew is responsible for authentication and AppInv is responsible for authorization.
AppRegNew.aspx
To get a SharePoint app-only service principal – you’d need to register a new one at any SharePoint site using the AppRegNew.aspx page. This page is not available from GUI, so you’d need to type the Url manually. You’d need to be a site collection admin to register a new app.
Let’s say, your site Url is “https://YourTenant.sharepoint.com/teams/YourSite“. Then this appregnew page’s Url would be “https://YourTenant.sharepoint.com/teams/YourSite/_layouts/15/appregnew.aspx“
If you go to this page, you’ll see (*) something like
You’d click generate client id, then generate client secret and type your app display name. I usually use “localhost” as app domain and “https://localhost” as redirect Url.
If all good – you’d get app id (client id) and app secret (client secret) and you’d be able to authenticate to your SharePoint site.
AppInv.aspx
Providing permissions for your SharePoint app-only service principal to your SharePoint site is done using AppInv.aspx page. This page is also not available from GUI, so you’d need to type the Url manually again. You’d need to be a site collection admin to use this page.
Let say, your site Url is “https://YourTenant.sharepoint.com/teams/YourSite“. Then this appinv page’s Url would be “https://YourTenant.sharepoint.com/teams/YourSite/_layouts/15/appinv.aspx“
If you go to this page, you’ll see (*) something like
At this moment – you need to enter app (client) id here and click lookup – so all the app metadata would be populated, then you’d need to enter Permission Request XML. Via this “Permission Request XML” you are specifying exact permissions your app will have in this site. E.g. you can specify scope – all site collection or one specific subsite (web) or even one specific list or library. Also you can specify permissions level – e.g. read, read/write, manage or full control. This is tricky, but let me share some examples with you.
Permission Request XML for the app to have full control over entire site collection:
Any mistake in XML might prevent app access, so be very careful.
Finally, your AppInv.aspx page would look like
If you specify scope as web – you’d do it on the specific web url, e.g. “https://YourTenant.sharepoint.com/teams/YourSite/SubSite/_layouts/15/appinv.aspx”
If you specify scope as list – you’d do it on the specific web url, e.g. “https://YourTenant.sharepoint.com/teams/YourSite/SubSite/_layouts/15/appinv.aspx” and after you click “Save” – there will be a page – you’ll be asked to choose a list from available web lists.
After all, you’ll be asked to confirm that you trust the app:
And after that your app (SharePoint app-only service principal) will have access (ACS-based access) to you site.
AppPrincipals.aspx
From site settings page (/_layouts/15/settings.aspx) you should be able to see apps registered on your site with “Site app permissions” or “Site collection app permissions” links available via GUI. That would be “appprincipals.aspx” page.
Update Since July 2025 – modern apps (Entra id apps) appears under AppPrincipals.aspx page as well (see details here). Unfortunately, AppPrincipals.aspx page, you cannot see what kind of app has permissions to your site, what kind of permissions were provided, or secret expiration time. Some data can be pulled via PowerShell with Get-PnPAzureACSPrincipal though…
Possible complications
After Microsoft announced retirement of ACS – you can see this message on appinv and appregnew pages:
You might also see “Your SharePoint tenant admin doesn’t allow site collection admins to create an Azure Access Control (ACS) principal” message at appregnew page and “Your SharePoint tenant admin doesn’t allow site collection admins to update app permissions. Please contact your SharePoint administrator.” at appinv page.
That’s because a recent update to Microsoft 365 (MC660075) pushed by Microsoft in Aug/Sep 2023 changes default behavior so only tenant administrators can create or update ACS service principal by default.
Microsoft 365’s default setup for user profiles creates a significant problem: multi-value fields like “Skills,” “Education,” and “Hobbies” automatically dump all user-entered data into a single, unmanaged “Keywords” term set. This lack of organization means that diverse information is jumbled together, making it impossible to categorize, filter, or effectively use this valuable data for business needs, like finding internal experts or tracking project experience. While it’s possible to manually fix this by linking each property to a dedicated, managed term set (e.g., a “Skills” term set), this complex configuration ideally needs to happen before users start filling out their profiles. If an organization goes live without this crucial setup, retroactively restructuring the data becomes a major, custom undertaking, ultimately hindering the ability to leverage rich user profile information effectively. Please find solution below.
SharePoint User Profiles Metadata
Users of Microsoft 365 can go to “My Microsoft 365 profile”:
and update profile providing some details like birthday, home/mobile phone, summary, education, hobbies, skills and projects. Some properties are text fields, some are metadata. Specifically – projects, “skills and expertise”, “schools and education” and “Interests and hobbies” are backed by metadata:
People can add information free, as the corresponding term store’s submission policy is “Open policy: Users can add terms from a tagging application.” by default.
The Problem
The problem is: all mentioned user profile properties are not connected to term store by default:
and everything users add to their profiles goes to the default “Keywords” term store under “System” term group:
(To ensure – a SharePoint admin can go to “More features” – “User Profiles” – “Manage User Properties” and “Content services” – “Term Store” from SharePoint admin center.)
Obviously, after some time there will be a mess… Universities, hobbies, skills and projects are different subjects and should not be in the same list.
Solution
Once the problem is understood, the solution would be straight-forward:
If you are just implementing Microsoft 365:
Create a Term Set
Map User Profile Property to a Term Set
The only you need is to
1. Provide permissions to yourself so you can create a term group and term store:
Under SharePoint admin center – Content Services – Term Store
2. Create a term group, e.g. “User Profile Properties”
and 3. come up with names for your term sets, as default naming is ambiguous/controversial:
How a user can see it in his/her personal profile (Delve)
SharePoint Admin Center User Profiles Properties Display Name
SharePoint Admin Center User Profiles Properties Internal Name
Project
Past projects
SPS-PastProjects
Skills and expertise: Here are some of my professional skills
Skills
SPS-Skills
Skills and expertise You can also ask me about
Ask Me About
SPS-Responsibility
Schools and education
Schools
SPS-School
Interests and hobbies
Interests
SPS-Interests
Create term set:
Configure submission policy, so users can add terms:
(alternatively, you may want to have closed submission policy but in this case you would pre-create terms so users can choose from existing)
Map User Profile Property to a Term Set (Under SharePoint admin center – More features – User Profiles – Manage User Properties):
If you already have users with their profiles filled with values
In case you already have users with their profiles filled with values, you need to deal with it, and you have 3 options:
Inform users about the change and that all values will be lost and ask them to update their profiles again
(if number of profiles/values relatively small) – just manually write it down and re-create after reconfiguration
Develop a custom PowerShell script to save all the values and custom PowerShell script to restore the values.
Adaptive scopes are good, but what if both policies are implemented? Which one wins? The scenario for two policies might be: static retention policy is implemented as default retention policy for all sites, and if site require different retention or deletion – it should fall under one of the adaptive scopes and an adaptive retention policy will be applied.
This post is dedicated to one specific subject: implementing Microsoft 365 groups lifecycle (expiration) policy in large Microsoft 365 environments.
But this post is also a part of a bigger problem – dealing with ownerless resources in Large Microsoft 365 environments. Please refer to the umbrella post.
Scenario
You administer a large Microsoft 365 environment. Let say you have 100k users or more, 50K or more sites. Environment is not new, so after some years you have a lot of ownerless groups and sites (thousands probably), and a lot of inactive groups and sites (probably tens of thousands). You are getting more and more ownerless groups – hundreds each month. You are thinking of stopping bleeding and cleaning this up…
Implementing Microsoft 365 groups expiration policy
If you are thinking of activating in an existing environment – you would probably have a spike – all the old groups will be subject to policy. The ide is to avoid situation when a specific person – group owner will get dozens of email. It would be better if a person will receieve, let say one email per week.
Here is my 4 possible approaches to avoid this spike, distribute notifications evenly across the time and ease the pain:
By changing Group Lifetime
You would need to change the policy every, e.g. week or month, specifying group lifetime in days starting with maximum period. Consider – calculate number of days between the oldest group created an today, plus 35 days – it’ll be your first “group lifetime” – activate the policy with this number of days in “group lifetime” – and within a week you will get notifications on the oldest group/groups – after a week or two – change the “group lifetime” decreasing it by e.g. 30-60 days and reactivate the policy… and so on
You can easily calculate it all and choose your pace depending on how many groups you have to renew, how much time you need to clean-up. You got the idea.
Downside – in the email notification it will be said “otherwise the group will be deleted on …”, but you joggling with lifetime period – so these dates might confuse users
By renewing groups as admin
As an admin, you can use PowerShell “Reset-PnPMicrosoft365GroupExpiration” or graph API “POST /groups/{id}/renew“ to renew any group.
So depending on total number of groups, number of active/inactive groups, number of ownerless groups in your organization – you can come up with a strategy, using one or more of the following techniques:
renew all active and known and important groups (build list of groups to re-activate based on your own criteria) and then trigger the policy
build list of definitely inactive groups and renew all other groups
split groups into chunks and every day or week (depending on numbers) renew groups in a chunk… after that you can activate groups expiration policy, the policy will be triggered against small number of groups every day/week (with this trick you would avoid policy triggering against large number of groups and sending thousands of emails at one)
By sending customized e-mails to users
Another technique to avoid surge in your e-mail system (and most importantly – avoid sudden influx of support requests) – you can send emails to group owners with a link to renew a group. Surely you’d need to build your custom solution for that, but this does not seem like a complicated task. Some PowerShell scripting – and you are good.
“Renew group” link would look like: https://account.activedirectory.windowsazure.com/Group/RenewGroup?tenantId=<tenantId>&id=<groupId> where <tenantId> is tenant id and <groupId> is group Id. So with PowerShell you’d just pull groups in question, their owners and send email with the link dynamically built. Consider spreading this activity across the time to avoid spikes.
By sending users to the groups page
Probably the easies option to smooth the expiration policy implementation is to send group owners to a Microsoft “Groups I own” page – where they could renew or delete their groups. The page is:
Groups I Own (https://myaccount.microsoft.com/groups/groups-i-own)
The downside is – the policy should be in active state (otherwise owners will not see when the group is expiring and option to renew it). So consider a maximum lifetime period in policy, then you’d decrease this period).
Nobody likes garbage, including Microsoft 365 administrators. If any user can create a team or yammer community – they create, but then they leave company and we are getting more and more abandoned groups, teams and SharePoint sites. So we need a way to clean up environment. There is a Microsoft 365 groups expiration policy that can help remove unused groups from the system, but since all Teams and Yammer sites are group-based – it also helps SharePoint admins make things cleaner. In a nutshell what this policy does is it sends notifications to group owners so a group owner can renew the group, otherwise the group will expire and be deleted.
Update (May 2025): Microsoft introduced SharePoint Advanced Management – set of features to help govern SharePoint content for smooth implementation of Copilot. SAM includes Inactive Sites Policy under Site Lifecycle Management. The key differences as I see are: 1) this policy can work not only against group-based sites, but against all sites, including standalone sites. 2) it does not delete sites, but allows to set site to read-only mode and archive. See SharePoint Inactive Site Policies deep dive.
Who can configure the policy and how
The policy lives under Azure Portal, Azure Active Directory, Groups, Expiration:
Microsoft 365 groups expiration policy can be configured by Groups Admin or Global Admin (tenant admin) only. Microsoft 365 Teams or SharePoint admin cannot configure it. Microsoft says that User administrator can do it – so I need to verify it.
Here is the policy config screen:
Microsoft documented it well in the “Microsoft 365 group expiration policy“, but I completed some tests in my lab environment and here is what I found and what is not covered by Microsoft. Let me share it with Questions and Answers format:
Questions and Answers
General questions
Q: How long it takes for policy to start generating notification emails after activation? A: Immediately, i.e. minutes, maybe up to one hour (in case there groups that are subject for the policy).
Q: Can I customize email that is send to group owners? A: No, there is no such option at the moment.
Q: What is the email address notifications come from? A: It’s “msgroupsteam@microsoft.com” with the display name “Microsoft Groups Team”
Q: What does a notification email look like? A: Please find some examples below, in the end of this article.
Q: Are there other ways to get notifications? Teams? A: I have not seen any official Microsoft’s documentation on this, but yes – notifications are coming via Teams too: “TeamName is expiring soon. Renew now”:
though it is not clear what exactly should used do to renew the group, as after clicking on that alert a regular teams settings page is opened:
and I got just a few notification in teams, though e-mails notifications I got many.
Q: What happens when a user clicks “Renew group” button in the email notification? A: User will be sent to a Microsoft’s page and the following “Do you want to renew the group?” window will be shown:
On Yes, it says”<groupName> was successfully renewed. You can close this window now”:
And the group expiration date will be set up as current date. On “No” it says “Group was not renewed. You can close this window now.”:
And an expiration day will not be changed. No more notifications will be generated. The group will be active until expiration date. Then the group will be deleted.
Q: What if two owners choose opposite? A: The last action will take effect.
Q: what if one user choose “delete group” but the other one later decided “Renew group”? A: The one who click “Renew group” will see “<Group Name> successfully renewed. Because the group was deleted, it might take up to 24 hours to be fully restored. You can close this window now.”
Q: What if the group does not have owners? A: If the group is orphan (ownerless), the expiration emails will go to the email specified in policy configuration. Usually it is a distribution list with admins or other responsible team.
Q: What if the group does have a non-mail-enabled owner? A: I have tested 2 types of entities with no email: – just a contact in Outlook – user with no Exchange license assigned Results are: Outlook contact cannot be added to team, so there should be no contacts as teams/groups owners; a user with no Exchange licens can be added to team/group and Microsoft does not consider this group ownerless, so notification should be sent to group owners, but since there is no email associated to a group owner – e-mail are not sent, so we are having an issue here.
Q: What if I deactivate the policy – will email notifications sent earlier still be actionable? In other words, would users still be able to renew the group clicking on the “Renew group” button? A: Yes. Actually “Renew group” button is just a link to the Url: https://account.activedirectory.windowsazure.com/Group/RenewGroup?tenantId=<tenantId>&id=<groupId> where a group owner can renew group.
Q: If one of the owners renewed the group – what will happen with notifications sent to other owner? What if other owner click “Renew group” or “delete group”? A: Notifications sent will stay. Since buttons in the email are just links (not actionable buttons) – user will be redirected to a web-page where he/she will be able to renew or delete the group.
Q: As per MS: “Groups that are actively in use are renewed automatically around 35 days before the group expires. In this case, the owner does not get any renewal notifications. Any of the following actions will automatically renew a group…<list of actions>”. So, what exactly does “Groups that are actively in use” mean? A: This is not disclosed by Microsoft. They only say “Azure Active Directory (Azure AD), part of Microsoft Entra, uses intelligence to automatically renew groups based on whether they have been in recent use. This renewal decision is based on user activity in groups across Microsoft 365 services like Outlook, SharePoint, Teams, Yammer, and others.” Btw, <list of actions> includes almost all user actions – so basically any action – even just visit site/team is considered as activity.
Q: Can I track the policy in action via audit log? A: There is no “activity type” for this policy’s specific actions… You also cannot specify user “msgroupsteam@microsoft.com” to get all activities. So no tracks on the policy “before action” – i.e. at the detection and e-mailing stage. If a user clicks “renew” button or “delete group” link – this should be logged as this user action with Category “GroupManagement” and activity: “Update group” and “RenewedDateTime” as property modified. If it happens that the group is deleted by policy – this should be logged under policy’s account – see below.
Automatically renewed group appears as audit log event with – Workload: AzureActiveDirectory – RecordType: 8 “AzureActiveDirectory” – Activity: “Update group” – Properties modified would be “RenewedDateTime”
Automatically deleted group appears as audit log event with – Workload: AzureActiveDirectory – RecordType: 8 “AzureActiveDirectory” – Activity: “Delete group.”
Microsoft groups lifetime policy operates on behalf of Actor (first-party Microsoft service principal):
Q: After the group is deleted, who can restore it? A: MS says: “A deleted Microsoft 365 group can be restored within 30 days by a group owner or by an Azure AD administrator”. In fact, SharePoint admin (and maybe some other roles like Teams admin or Exchange admin) can restore group. SharePoint admin can restore site from recycle bin – and the group will be restored as well.
Q: My org is using retention policies. Will the lifecycle policy delete site if it contradicts with retention policy? A: Lifecycle policy respects retention policy, so if the site should not be deleted according to retention policy or legal hold – the site will not be deleted (TBC – need to be validated).
Q: What if a user forward this e-mail notification to other user? Can this other user renew or delete the group? A: When a user receive a notification email forwarded, and he/she click “Renew group” button – his/her experience will be the same if he/she is also a group owner. If a user is not a group owner – he/she will get “You don’t have permission to renew this group because you’re not an owner. To renew , contact a group owner. You can close this window now.”:
Note: if a user with active groups administration permissions receives email and try to renew or delete the group – he/she will also be able to do that.
Q: Can user get information on groups he/her owns, groups expiration data? Can user renew the group before the policy trigger email notification? A: yes, all that can be done from the page: https://myaccount.microsoft.com/groups/groups-i-own
Q: What if I activate m365 groups lifecycle policy for the selected groups only? Any insight on policy behavior? A: The policy will work as usual, but for the selected groups only. Separate from the policy – under “my groups” users will be able to see “Expiration date” and “Renew” option for groups in policy’s scope only:
Scenario with many existing inactive groups
Let say we have a large Microsoft 365 environment with many inactive groups, some of them are inactive for a long time – e.g. 1 or 2 years. We want to implement groups expiration policy, but we want to understand better the policy behavior.
Microsoft says: “The expiration period begins when the group is created, or on the date it was last renewed” and “When you change the expiration policy, the service recalculates the expiration date for each group. It always starts counting from the date when the group was created, and then applies the new expiration policy.” So in case we implement the policy first time, we know that Renewal Date for all groups is just a Group Creation Date.
Q: What will happen if I activate the policy – will the policy start generating emails immediately for all groups? A: Yes. Once activated – policy starts detecting expired groups and sending notifications to groups owners. So if you have 3k expired groups with 6k owners in it – expect policy will generate 6k e-mail notifications.
Q: Which groups the policy will be triggered against? All or Inactive only? A: As per Microsoft, if at around 35 days before expiration it will be determined that group is actually active, the policy can renew the group automatically. But definition of this activity is not disclosed and might be not the same as group activity status 90 days based on MS Graph data you can see at CA. (I got notifications for groups that were not active recently but with Active status).
Q: In the case above – what would be the deadline? When the policy will delete the group? A: If the group expiration period is passed, but the policy was just activated – it does not delete the group immediately. Policy allows ~30-35 days for owners to renew the group. E.g. My test policy was activated May 3 and I got message for old group immediately, but it said that the group will be deleted on June 7.
Q: What if there are more than 10K emails – will it trigger Exchange throttling? A: Most likely emails not sent will be sent next day.
Q: Can I specify a distribution list in the policy as an “Email contact for groups with no owners”? A: Yes
Q: Can I specify an external e-mail address as an “Email contact for groups with no owners”? A: TBC
Q: Can admin ask user to renew or delete the group by some other custom solution (skipping the policy)? A: yes. Actually, “Renew group” button is just a link to the following Url: https://account.activedirectory.windowsazure.com/Group/RenewGroup?tenantId=<tenantId>&id=<groupId> where <tenantId> is tenant id and <groupId> is group Id. So basically anyone
Microsoft 365 Groups object model
Let me explain the policy behavior in m365 group object model terms.
There is a group property “RenewedDateTime”. When group is created – this property is set up to group created date/time (same as group CreatedDateTime property value). For the notification purposes the policy calculates “Expected Expiration DateTime” as RenewedDateTime plus “Group LifeTime” (number of days specified in policy, e.g. 180). First notification is triggered about 30 days before “Expected Expiration DateTime”, so the policy simply selects groups with RenewedDateTime property value less then current DateTime minus “Group LifeTime days” minus 30 days and sends notification starting from oldest group:
RenewedDateTime < Today - GroupLifeTime -30
When owner confirms group is still needed – RenewedDateTime is setup to current DateTime.
Q: When a user chose to “Renew group” – will it impact group activity? A: No. If a user did not visit group – but just clicked “Renew group” – it will not trigger group last activity date. E.g. inactive group will still be inactive.
Q: Is there an API to configure Microsoft 365 groups expiration policy programmatically? A: Yes, in MS Graph API it is called Group Lifecycle Policy: groupLifecyclePolicy.
Q: Can I programmatically renew the group (all groups) as an admin? A: Yes, consider using Microsoft Graph API or PowerShell 7 with PnP.PowerShell module. PnP Doc says Reset-PnPMicrosoft365GroupExpiration command “Renews the Microsoft 365 Group by extending its expiration with the number of days defined in the group expiration policy set on the Azure Active Directory” – but that does not seem accurate. This command sets up “RenewedDateTime” group property to the current datetime, not related to current policy settings (the policy might even not have been activated). Microsoft Graph API entry point: “POST /groups/{id}/renew“ Group.ReadWrite.All permissions required.
Q: Is it possible to setup “RenewedDateTime” property to another date/time of my choice (not the current date)? A: Apparently that is not possible. I could not find a way so far… It says Property 'renewedDateTime' is read-only and cannot be set.
Q: What permissions are required to renew the group with Reset-PnPMicrosoft365GroupExpiration? A: Group.ReadWrite.All – delegated or application
Q: What exactly is behind the automatic groups renewal? A: Actually, the is a separate process in parallel with groups expiration policy – and this process starts monitoring groups activity ~35 days before expiration and once activity is detected – the process resets group RenewedDateTime property. And the moment this date is reset – the group is excluded from policy.
Q: If I activate the policy not for all but for a selected groups only, will I still be able to renew other groups programmatically? A: Yes, as an admin – you can resets group RenewedDateTime property programmatically all alone. It does not matter – whether this policy is activated or not.
Screenshots
Notification e-mail that comes to group owners “as is” – web outlook view:
Notification e-mail that comes to group owners when content is unblocked (web outlook):
Notification e-mail that comes to group owners when pictures are loaded (desktop Outlook):
Notification e-mail that comes to group owners some key areas:
And I’d add that e-mail says how many members in this group (number of members, not including owners… i.e. if you are the only owner – it’ll be zero members). Correction: “Renew group” is not an actionable button – it is just a html button with a link.
Screenshot of the notification that comes to email specified in policy for the groups that does not have owners:
Outlook icon link sends user to group mailbox
SharePoint icon is the link to the associated SharePoint site
Clicking on Teams icon will transfer user to a default team channel chat page
the last one – group icon – is the link to a Microsoft’s groups management page where user can edit group, manage membership, renew group or delete group (see screenshot below):
Renew group button is visible if the expiration policy is activated:
Deleted group
When the not renewed group reaches expiration date – the policy deletes the group and group owners get an e-mail notification like this:
Email subject would be “Attention: <group name> was deleted. Restore it by Thursday, August 10, 2023” and in the body “
<group name> expired on Monday, July 10, 2023. It was deleted, along with all associated communications, files, calendar events, and tasks. You have 30 days from the expiration date to restore Test Priv team – ownerless groups policy and its content. You received this email because you’re an owner of the group”.
Owner can restore group within 30 days by simply clicking “Restore group” button. Then owner would be redirected to the “https://myaccount.microsoft.com/groups/action?groupId=<groupId>&action=Restore” and get a message “The group was successfully restored. It might take up to 24 hours before you can access all associated content. You can close this window now.”
In Microsoft 365 any users create teams, private/public channels, yammer communities with SharePoint sites behind, as well as standalone SharePoint sites, so in time we – SharePoint engineers – are getting more and more inactive/abandoned groups, teams and SharePoint sites. Dealing with inactive Teams and SharePoint content – as part of Microsoft 365 governance – is a cumbersome, ungrateful and demanding, but necessary and also challenging work, especially in large organizations.
To keep growing content under control – Orgs can use:
There is a “Microsoft 365 groups expiration policy” that comes with every tenant and can help remove unused groups from the system, but since all Teams and Yammer sites are group-based – it also helps SharePoint admins make things cleaner.
This policy does a very simple job: on a regular basis it sends notifications to group owners so a group owner can renew the group, otherwise the group will expire and be deleted. Active groups are renewed automatically.
Although it looks simple, there are some tricks and gotchas, so I highly recommend to check this article, especially if you are going to enable the policy in an existing environment.
3-rd party tools
There are many 3-rd party tools on the market that helps with Microsoft 365 administration, information management and governance, e.g. ShareGate, AvePoint, Quest ControlPoint, SysKit Point etc.
Obviously, these 3-rd party tools exist because they can do what Microsoft ootb cannot do or they can do it better then Microsoft. For example
Archive teams, SharePoint sites (this is a smart idea, because for instance, a site owner feels like content is not relevant anymore, but cannot take a risk to delete the site – so site owner can choose to archive the site – i.e. keep it for a while but not use it.
Delegate tasks to managers or to assigned groups. This is another example of careful attitude to content – e.g. if site owner fails to respond (there might be many reasons) – a tool can reach out to user’s manager or to dedicated resolution group (vs deleting resource blindly) – so somebody can act responsibly and keep the resource or archive or delete it.
Custom solutions – PowerShell scripts, MS Graph API
PowerShell is your best friend when it comes to automation or repeated work or massive updates or ad-hoc reports etc. And PowerShell is your last resort to do something unique, what no other tools can do. PowerShell is very capable and allows to build pretty complex custom solutions.
Microsoft Graph API is a rapidly developing by Microsoft API to manage and work with data in all Microsoft 365 services. You can call MS Graph API from any popular programming language, including PowerShell. Consider Microsoft Graph PowerShell SDK.
PnP – community-based project (not officially supported, but backed by Microsoft). They are doing a really good job providing us with knowledge, guides, tools and SDKs to code against Microsoft 365, including – Microsoft Graph SDK – Microsoft Graph Toolkit – PnP Core SDK – PnP.PowerShell – PnPjs
You can use PowerShell to (just a few examples, but there are more scenarios):
find and protect resources that you do not want to be a part of policies, but want to deal with manually, on individual basis, e.g. – sites or teams owned by top management – sites or teams with extremely large content – sites or teams with sensitive or other kind of important content
implement Microsoft 365 group expiration policy graciously, e.g. step-by-step, via small batches (e.g. updating RenewedDateTime group property would allow you to control when this group will expire and Microsoft start sending notification)
deal with non-group-based resources (standalone SharePoint sites), etc.
Solution stack might include VS Code, Microsoft Graph API, Azure Functions, Azure Key Vault, PowerShell, C#, PnP.PowerShell etc.
Microsoft SharePoint Premium (SharePoint Advanced Management)
This is a new, announced in April 2024 and available in 2025 functionality (licensed separately, as Microsoft SharePoint Premium aka SharePoint Advanced Management). Among other benefits, it allows:
Manage site lifecycle policies – an inactive site policy that automatically detects inactive sites and sends notifications to site owners. Sounds familiar? Yes, it resembles the “group expiration policy” but applied to standalone also and there are some more important differences. See my deep dive into SharePoint Inactive Site Policies.
Some more things to consider on the subject
Remediate ownerless SharePoint/Teams resources.
It’s obvious that when you are trying to clean-up inactive resources – you are working with resources owners. Inactive ownerless resource will be simply deleted. That means that before implementing any kind of inactive resources policies – you’d make all efforts to find an owner for every resource to ensure that no important information will be lost in your environment.
Though retention policy is something that lives under Purview center (out of SharePoint scope), you should always be aware of it and consider retention configuration, so your settings do not conflict with retention settings.
Microsoft 365 Archive
Again, new functionality. MS says: “Keep your SharePoint content in Microsoft 365 with cost-effective, long-term cold tier storage – without sacrificing manageability, security, and compliance.” In fact, archived sites are no longer accessible by anyone in the organization outside of Microsoft Purview or admin search. Learn more…
Microsoft will be hiding inactive channels.
To keep users channels list relevant, Teams will automatically detect inactive channels user haven’t interacted with in a while, and automatically hide them. Users will have an option to review the list of channels and unhide some or all of them, opt out of automatic hiding from settings, or initiate this process on demand. Feature ID: 325780